Privacy policy

At 8 West Bio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect certain information including:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information
  • Account login information
  • Device and browser information
  • Order history and customer support communications

If you choose to log in using a third-party service such as Google, Facebook, Instagram, or other supported social login providers, we may receive limited profile information associated with your account, such as your name and email address.

We only collect information necessary to provide our services, process orders, improve customer experience, and maintain website security.

How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Communicate order updates and important account information
  • Prevent fraud and unauthorized activity
  • Enable secure account login and authentication
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Social Login Information

If you choose to sign in using a social login provider, we may receive basic account information from that provider to authenticate your identity and simplify account access.

We do not post to your social media accounts, access private messages, or collect unnecessary personal information.

You may revoke access to your social login connection at any time through your account settings with the applicable provider.

Payment Security

Payments are processed through secure third-party payment providers. We do not store complete credit card information on our servers.

Our website uses industry-standard security measures to help protect your information during transmission and storage.

Cookies & Analytics

We may use cookies and similar technologies to:

  • Keep you logged in
  • Remember shopping cart contents
  • Improve website performance
  • Analyze website traffic and customer experience

You may disable cookies through your browser settings, though certain features of the website may not function properly.

Third-Party Services

We may use trusted third-party providers for services such as:

  • Payment processing
  • Shipping and fulfillment
  • Website hosting
  • Analytics
  • Marketing and customer communications

These providers only receive information necessary to perform their services and are expected to protect your data appropriately.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications

To make a request regarding your data, contact us using the information below.

Data Retention

We retain customer information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and maintain business records.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Updated versions will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

8 West Bio
Email: admin@8westbio.com
Website: https://8westbio.com